Frequently Asked Questions
Opening an account is fast and free. Just download the app, click on “Create Account,” and follow the prompts to verify your identity.
Absolutely. We use bank-grade encryption and are fully licensed and regulated. Your funds are also insured up to the legal limit.
You can send or receive money instantly using a phone number, account number, or QR code — all from your dashboard.
No. We believe in full transparency. All fees are clearly listed and shown before any transaction is completed.
Tap “Forgot Password” on the login screen and follow the instructions. You’ll be able to reset your password securely in minutes.
Yes! PinnaTrustBank works globally. You can access your account, send or receive money, and manage your finances wherever you are.
Have more questions? Contact our support
